Terms

CURRENCY

All prices are in GBP (Great British Pound).

IMPORTANT

Any orders placed with Kool Kat Publications will be converted from GBP (Great British Pound) into your currency by your credit card company when they process the transaction. Please remember that currency rates change all the time and even the online currency conversion rate displayed here may differ to the rate when your transaction is processed by your credit card company.

MEDICAL DISCLAIMER

Kool Kat Publications and its directors and employees make no claim as to the benefits arising from the use of yoga, in all its forms. Staff can only offer advice on products and in no way should this be a substitute for instruction.

Products bought from Kool Kat Publications are used entirely at your own risk. Yoga is not a medical therapy and we advise that you always consult a qualified medical practitioner before undertaking yoga for its perceived benefits. Kool Kat Publications cannot be held responsible for consequential loses caused by the use of any of the products it supplies howsoever arising. Any person using equipment bought from Kool Kat Publications. is personally responsible for learning the correct techniques involved, assumes all risks and accepts responsibility for any damages or injuries of any kind, including death.

PRIVACY & PERSONAL DATA HELD

By placing an order with us, your details will be added to our mailing list for Kool Kat Publications ONLY. If you want to unsubscribe from our email mailing list, you can do this by clicking the unsubscribe link on the first Monthly Newsletter or 48 Hour Special Offer email you receive. Your email address will remain on the system as unsubscribed, so that if you purchase from us in the future, you will not be re-added to the email mailing list again. You may also request that your details are removed from our system by writing to the address below or by emailing us.

By placing your order you are offering to buy the goods and permitting us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not pass on your personal details to any other organisation or use your details for other purposes without asking your consent first. To have your Name and Address details removed from our mailing list, please write to the address listed below or email us.

ORDERING FROM KOOL KAT PUBLICATIONS

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. Your credit card payment will be deducted before the goods ordered are dispatched, and this will usually be within 24 hours of the goods being sent. Goods remain the property of Kool Kat Publications until we have received payment in full.

We reserve the right to alter our prices and specifications without notice. Prices and offers are subject to change and availability, as new stock is purchased.

CONFIRMATION OF ORDER

A copy of your order will accompany goods to the purchaser's address. If you require an invoice for your records please contact us and we can send one out. In the unlikely event of us being unable to fulfil an order or a part of an order, or if there are any errors in a placed order we will advise you as soon as it is possible.

PAYMENT OPTIONS

Secure credit card processing is carried out by PayPal which protects your card details as they are processed directly by PayPal and only a notification of payment is emailed to us at PayPal. We accept Delta, Maestro, MasterCard, Solo, Visa, and Visa Electron. Alternatively we do accept UK Bank cheques sent with an order to the address stated below with a cheque made payable to Kool Kat Publications.

DELIVERY COSTS

All books and T-shirts will incur a £1.00 postage charge. Artwork delivery and insurance costs will be discussed at the time of order as this can vary depending on the size/weight of the item.

Note. All Kool Kat Publications artwork deliveries require a signature so please ensure that someone can sign for your delivery at the given delivery address.

GUARANTEE

If the product bought is defective or faulty we offer a full 100% money back guarantee. The goods must be returned to Kool Kat Publications within 10 days in the condition they were received. In the event of a complaint please contact us and the matter will be dealt with.

RETURNS

If an item arrives damaged or is has been incorrectly shipped by Kool Kat Publications in any way, please return the item to us within 10 days and we will arrange for a replacement or refund according to your own wishes and the return carriage will be refunded by Kool Kat Publications.

If goods have been ordered incorrectly by the buyer we must be notified within 10 days of receipt, goods will need to be returned subject to authorisation from our sales staff in pristine un-used condition in their original packaging, return carriage paid for by the customer and the original shipping fee WILL NOT be refunded.

Under the Consumer Protection (Distance Selling) Regulations 2000 online sellers must offer a cooling off period. This means you have the right to cancel in writing up to 7 working days after you have received your purchase.

Please note we are not legally entitled to give a refund for an item which has been created specially for you such as a commissioned artwork and so on.

CUSTOMER SUPPORT & SERVICE

Should you wish to discuss any aspect of your order, please telephone our Customer Service Department on +44 (0)1635 45300, calls charged at National Rate or e-mail us at koolkatpub@hotmail.com for an immediate response to your query.

PRIVACY POLICY

The confidentiality of any communication between us is of utmost importance.

We are registered under The Data Protection Act 1998 (DPA) and comply with the Act in all our dealings with your personal data.

From time to time we may use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop the Website and our services. These statistics will not include information that can identify an individual.

We do not share personal information with third parties or use the information provided for any other purposes.

DISCLAIMER & COPYRIGHT

The information contained in Our Website is provided for general information purposes only and does not constitute legal or other professional advice in relation to any particular situation. We would be pleased to advise on any specific legal issue or problem.

Kool Kat Publications will take every reasonable step to ensure the accuracy of Our Website. However, we accept no responsibility for any loss or damage, howsoever arising, whether directly or indirectly, out of or in connection with the use of, or from reliance on information contained in, Our Website. Our Website contains links to other websites, which are not under Kool Kat Publications's control. Kool Kat Publications accepts no responsibility for the contents of any linked Website or any link in a linked Website. The inclusion of a such links on Our Website does not imply an endorsement of that Website by Kool Kat Publications.

The contents of these pages are � Kool Kat Publications. The reproduction, permanent storage, or retransmission of the contents of Our Website is prohibited without the prior written agreement of Kool Kat Publications, save that users may gain access to and download and store the contents of these pages on a temporary basis for viewing purposes only.

All Images on the Kool Kat Publications website are protected by United Kingdom and international copyright laws and treaties. Kool Kat Publications and/or the various artists and photographers who provide content and/or Images to Kool Kat Publications own all rights, including the copyrights in and to the Images.

Any dispute which may arise in relation to Our Website will be subject to the English law and to the jurisdiction of the English courts.

We advise you to print a copy of these Terms & Conditions for your reference in the future.

The law of England shall apply to this agreement irrespective of the place of delivery.

CONTACT DETAILS